Terms of Use

1. These terms

These Terms of Use are an agreement between you and Equal Access Audio LLC, an Illinois limited liability company (“we”, “us”), which provides BroadcastPlan Pro: the planner at broadcastplanpro.com/app, the Field app and this website (together, the “service”). By using the service you accept these terms; our Privacy Policy explains how we handle information. If you use the service for a company or other organization, you confirm that you may accept these terms for it, and “you” includes that organization. You must be at least 18.

2. Early access

The service is in early access. Features change, some are marked as coming or in development, and things may break or be removed. The Field Kit receivers are prototypes and not yet for sale. Keep your own exports of work that matters (see section 11).

3. Accounts and guest workspaces

Organization accounts are set up by us on request; public sign-up is closed. An organization’s owner can add designers and viewers with temporary passwords. Keep your sign-in details private and tell us straight away if you think someone else has used your account. Owners are responsible for the people they add and for removing those who should no longer have access. You are responsible for what happens under your account.

“Try it free” opens a private guest workspace without an account. Only the browser that opened it can return to it, through a cookie that lasts seven days; if the cookie is cleared or expires, the workspace cannot be recovered. Guest workspaces are for trying the service, and we may limit or delete them at any time, so export anything you want to keep.

4. Acceptable use

You agree not to:

• break the law or anyone’s rights, or upload content you have no right to use;
• try to reach another organization’s data, or probe, test or get around our security, access controls or usage limits;
• copy, decompile or reverse engineer the software, or extract its source code, except where the law allows it despite this restriction;
• overload, disrupt or scrape the service, or automate access to it beyond normal use of the app;
• upload malware, or sensitive personal information the service does not need, such as health details or government ID numbers;
• resell or sublicense the service, or use it to build a competing product;
• use the AI assistant against Anthropic’s usage policies or to produce harmful content;
• present a plan or document as approved or endorsed by us.

We may suspend access that puts the service, other users or us at risk.

5. Your content

Your projects, floor plans, company details, price books and the documents you create belong to you or your organization; we claim no ownership of them. In an organization workspace, projects belong to the organization rather than to individual members, and they stay with it when a member leaves.

You give us permission to host, store, copy, process, display and transmit your content only as needed to provide, secure and support the service, including sending design summaries, and floor plans you choose to trace, to Anthropic when your organization has turned the AI assistant on. We do not sell your content or use it for advertising. You confirm that you have the rights and permissions needed for what you upload, including floor plans from your clients and personal information about them. You may use, copy and share the documents, reports and exports you create, for your business and your customers.

If you send us ideas or feedback, we may use them without any obligation to you.

6. Our software and brand

The software, the website and their content, and the BroadcastPlan Pro name and logo are protected by intellectual property laws. Subject to these terms, we give you a limited, non-exclusive, non-transferable and revocable right to use the service for your business while these terms apply. These terms do not transfer any ownership of the software or the brand to you. Do not use the BroadcastPlan Pro name or logo without our permission, except to say truthfully that a document was prepared with BroadcastPlan Pro. All rights not expressly granted are reserved. Auracast™ is a trademark of the Bluetooth SIG, and other product names belong to their owners.

7. The AI assistant

The AI assistant is optional and stays off unless your organization’s owner turns it on. It uses Claude, an AI model made by Anthropic. Its answers are suggestions, labeled as such, and they can be wrong or incomplete. It never changes coverage figures or design checks, and nothing it proposes enters your project until you accept it. Review every suggestion before you rely on it or send it to a customer; you are responsible for what you accept. The Privacy Policy lists what the assistant receives.

8. Plans are estimates

BroadcastPlan Pro is a planning tool. Coverage maps, signal predictions, transmitter layouts, receiver counts, equipment lists, accessibility minimums and prices are estimates based on what you enter, published models, manufacturer data and rules of thumb. Real performance depends on the building, its materials, the audience, interference, the equipment and the installation, and it must be confirmed on site by measurement and listening.

The service does not give professional engineering, legal or regulatory advice. Its documents, including the standards readiness record and the accessibility tables, are not a certification that an installation meets the ADA, a standard, a radio rule or a building code. You and your customer decide what applies and remain responsible for the design, the installation and meeting legal requirements, with qualified advice where needed. Check equipment data and prices against current manufacturer information before you quote or order.

9. Availability

We work to keep the service running, but we do not promise any level of uptime or availability. It may be interrupted for maintenance, updates, problems at our providers or reasons outside our control. We may change, suspend or discontinue any part of the service. If we decide to shut down the whole service, we will, where we can, give account holders reasonable notice so they can export their projects.

10. Fees

The service is free during early access. We may introduce paid plans later. We will announce any pricing before it applies to you, and you will not be charged unless you agree to a paid plan.

11. Ending your use, and exporting

You can stop using the service at any time. To close an account, or an organization and its projects, contact us; the Privacy Policy explains what is deleted. We may suspend or end your access if you break these terms, if the law requires it, or if we discontinue the service. Where reasonable, we will tell you first and give you a chance to export.

You can export each project as a file that includes its floor plan, and as PDF reports and CSV schedules. There is no single export of a whole account or organization yet, so export the projects you need one at a time. The parts of these terms that by their nature should last, such as ownership, the disclaimers, the limits of liability and governing law, continue after these terms end.

12. No warranties

To the fullest extent the law allows, the service is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement and uninterrupted or error-free operation. Some places do not allow these exclusions, so some of them may not apply to you, and nothing in these terms limits consumer rights that cannot be waived by contract.

13. Limitation of liability

To the fullest extent the law allows, Equal Access Audio LLC will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, business, goodwill or data, arising from or related to the service or these terms, even if we were told they were possible. Our total liability for all claims related to the service is limited to the greater of the amount you paid us for the service in the 12 months before the claim and US$100. These limits do not apply to liability that cannot be limited by law, such as liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by our negligence.

14. Governing law

These terms are governed by the laws of the State of Illinois and applicable US federal law, without regard to conflict-of-law rules. Disputes will be decided by the state or federal courts located in Illinois, and you and we agree to their jurisdiction. If you are a consumer living outside the United States, you keep the protection of the mandatory laws of your country and may be able to bring claims in your local courts.

15. Changes to these terms

We may update these terms. We will post the new version here with a new date, and for material changes we will tell account holders in the app or by email before they take effect. If you keep using the service after a change takes effect, you accept the updated terms; if you do not agree, stop using the service and export your projects.

16. General

These terms and the Privacy Policy are the whole agreement between you and us about the service, unless you or your organization has signed a separate written agreement with us for it; where that agreement differs from these terms, it takes precedence. If any part is found unenforceable, the rest stays in effect. Not enforcing a part is not a waiver of it. You may not transfer these terms without our consent; we may transfer them as part of a reorganization, merger or sale of our business. These terms create no partnership, agency or employment relationship.

17. Contact

Equal Access Audio LLC
Email: dave@equalaccessaudio.com
Phone: 847-212-4216